Privacy Policy

Effective Date: September 18, 2023

1. Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our website. We are committed to maintaining the privacy and security of your personal information and complying with applicable data protection laws. By using our website, you consent to the practices described in this policy.

2. Information Collection

Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our website. This may include:

  • Contact information (such as email address) when you sign up for a Blog Factory account.
  • Authentication information when you create an account on our website. We use secure password-less email magic links and third-party authentication providers (e.g. GitHub) to authenticate users. We do not store any passwords in our database.
  • Transaction information (such as payment details) if you make a purchase or engage in any financial transactions. We use Stripe for payment processing, and your payment information is securely transmitted to and processed by Stripe.
  • Any other information you choose to provide to us voluntarily.

Non-Personal Information

We may automatically collect certain non-personal information about your visit to our website. This may include:

  • Device information (such as IP address, browser type, and operating system) to analyse trends, administer the website, and gather demographic information.
  • Usage information (such as pages visited, links clicked, and referring website) to improve the functionality and performance of our website.

3. Information Use

We use the collected information for the following purposes:

  • To provide and improve our website, products, and services.
  • To personalise your experience and tailor content to your preferences.
  • To communicate with you, respond to inquiries, and provide customer support. We will never send spam emails.
  • To process transactions and fulfil your orders.
  • To send periodic emails or newsletters if you have subscribed to our mailing list.
  • To detect and prevent fraud, unauthorised access, or other illegal activities.
  • To comply with legal obligations or enforce our website policies.

4. Disclosure of Information

We may disclose your personal information in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers who assist us in operating our website and delivering our services. These service providers have access to your personal information solely for the purpose of performing their duties and are obligated to maintain its confidentiality.
  • Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.

5. Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies can be temporary (session cookies) or permanent (persistent cookies). Session cookies are deleted from your device once you close your browser, while persistent cookies remain on your device until they expire or are manually deleted.

How We Use Cookies

Authentication

We use cookies for authentication purposes to verify and identify registered users. These cookies allow users to access their accounts securely and provide a personalised experience. By storing encrypted information, such as user IDs or session tokens, cookies enable us to authenticate users without requiring them to enter their login credentials repeatedly. This is common practise on most websites that have authentication functionality.

Google Analytics

We use Google Analytics v4, a web analytics service provided by Google, to analyse the usage of our website and improve its performance and user experience. Google Analytics uses cookies to collect information about how users interact with our website.

Google Analytics cookies help us understand various aspects of user engagement, including the pages visited, time spent on our site, and the source of traffic. This information is used solely for analytical purposes and to make informed decisions about our website's content and usability.

Other Third-Party Cookies

We may utilise other third-party services that use cookies to enhance your experience on our website. These cookies are subject to the respective privacy policies of these third-party service providers. We have no control over these cookies, and we recommend reviewing the privacy policies of these third parties for more information.

Cookie Management

You have the option to manage and control cookies through your browser settings. You can choose to accept or decline cookies, delete existing cookies, or set your browser to notify you when cookies are being used. Please note that if you choose to disable cookies, some features and functionality of our website may be limited or unavailable.

For more information on how to manage cookies, you can refer to the Help section of your browser or visit www.allaboutcookies.org.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or alteration. We use a variety of security measures, including encryption and authentication tools, to help protect and maintain security, integrity and availability of your personal data. Although no method of transmission over the internet or electronic storage is completely secure, we work hard to maintain physical, electronic and procedural safeguards to protect your personal data in accordance with applicable data protection requirements.

7. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe: Their Privacy Policy can be viewed at: https://stripe.com/us/privacy

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or store personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us to request its deletion.

10. Changes to the Privacy Policy

We may update this privacy policy periodically to reflect changes in our information practices. Any revisions will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected].